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Rosemary W Fzy
Verified Reviewer

Why is my application not approved

Top question

My application was not approved but my card was charged

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Ann McDonald
Shopping Expert

According to care.com FAQs your profile may not have been approved because you may have not included enough information or you may have chosen the wrong service profile. For example, if you are providing child care and you chose pet care profile your profile will not be approved. You may want to check and see if you have an alert in your inbox. It will be from member care letting you know if your service profile hasn't been approved and telling you why. You can also contact Care Com customer service via live chat.

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Hiedi Bxg

How does this work

How does this work? I have spoken and made arrangements for a caregiver.

How do I pay this person?

Do I have to register with Care.cin first? Do I pay them directly?

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Olly Eneh
Verified Reviewer

please why is my account not registering my ssn, I have tried several times and it seems not to be r...

please why is my account not registering my ssn, I have tried several times and it seems not to be registering

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Lynell M

Trying to be reinstate. I have a code but I was already a member. The code is not working

I already had membership and cancel. I have a code to get 20% off.

It not doingbit because I already had membership I am returning. So how do I pay?

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Isabelly F

How can I get my refund?

Is there any way I can get my refund. I spend 5 Dollars to subscribe as a member to care.com but every time I try to complete my online screening it says error please try again later. The money was already withdrawn from my account and I would like my money back please.

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Maria C Qgn
Verified Reviewer

Can my account be reinstated?

care.com closed my account without a reason. I had my account active for about 4 years, within those years a had a long list of parents who wrote me great reviews without even asking.

I had almost $900 in my care.com from parents who paid me thru care.account but that’s not even important right now.

All I want is to get my account reopen. If I had done something wrong, l wouldn’t be writing to you, instead, I would be upset to myself for doing something bad or inappropriate.

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Michelle R Qan
Verified Reviewer

Why can't I get a job there

Everytime I applied for a job it want allow me to.I have work in nursing home and hospital and assistant living. I really do love what I do.

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Agnes J Lne
Verified Reviewer

How can I access to my account ?

Cause I forget my password. And I said forget password never received any email . I need to fix it and I think I mad a mistake with the account

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Caroline E Nns

Why did Care.com cancel my membership

You canceled my membership and would like to know why? I it be beneficial to me in my understanding of your decision to take such action against me.

I am a Ling standing member and I believe I deserve that understanding from your. Caroline Sandra Ernest

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Justene H

How do I process a refund for a background check

I was charged for a background check even though I Wasn't successful in creating a care.com profile. I am unable to create an account to speak to a live agent on care.com and there isn't an actual customer service number to speak to anyone on. Please help me get my refund processed.

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Lily P Obd

How can I get my refound

Hi am Lily Prempeh I received a email from care.com and I mistakenly clicked something and care.com took my money my account please I really need my money back. I am not ready to renew it if I want to renew it I will do it but this one was a mistake I tried several times to contact care.com and no respond

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Rylee L

What is the cost of basic cleaning services

I am a Case Manger at Lakes Region Mental Health Center and I am working with an individual who is physically limited to cleaning her home, like doing dishes and basic cleaning. Was wondering what your prices are for that. Thank you.

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Mario Castro

How to get a refund!!!

How do I get a refund? CSR is horrible!!!

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Jenna M Tji
Verified Reviewer

how can i get the reset password link

the website won’t send me the reset password link and i need it immediately.

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Yolanda S Zhx
Verified Reviewer

Why is it so hard for yall to refund me my money

They charged my card 2 months in a roll for something I don't even use or know about

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Leslie S Buy
Verified Reviewer

Contacting client who closed but messaged me for help?

Hi I applied for a job and.the job closed and now the member is contacting me but i cant see the full message so how can i contact the person?

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Indira L Bah

How to access my regular account

Hi! I think I have two account in care.com as a hob seeker with the same name.

Yesterday, suddenly I was logged out automatically of my regular account and could not log in tried to recover my password but it took me to my old account where I dont have any reviews and made me paid for background check again which I have already done in my another account.

I need a help to log in back in my another account. Thanks

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Summer M Kwu

How can I get a refund

I got charged 3 times it said my card did not go through

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Lianna Vwv

telephone number

do you have a telephone number for your uk office please

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