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1.0

Care.Com is a very dangerous company for your children and your loved ones. They have multiple cases death of children and child abuse.

They refer people that are predators, scammers, commit fraud, , people that can steal your identity. They hide into making you think that they will find the right nanny or caregiver or housekeeper for your family. You really take a risk and put your family in danger when using this company. People are not qualified.

They do not have criminal backgrounds and most of the people are weird and dysfunctional. You have to run your own criminal background. I will never advice any parent and caregiver to use Care.Com. On top of that, they have very high charges and they lie to you.

They treat you like a number. They also run a criminal background of people without their consent or signature. They don't care for the safety of your family. All they care about is making money and treat you like a number, not like a human being.

they also charge your account without your consent. The worse experience ever. Please be aware of this company. Use a reputable agency if you are looking for a nanny, housekeeper, caregiver.

This company get people off the streets with no experience, people that have DUIs or some kind of criminal background. Their management is very bad. They never want to talk to you when it comes to a concern, dispute, or questions at charge. They claim to be members of Nanny associations, but anyone can become members of those organizations.

they are not properly screened.

This site is like a dating site pretty much. Very dangerous.

Reason of review: Poor customer service.

Monetary Loss: $5000.

Preferred solution: Full refund.

Care Com Pros: Site ease of use.

Care Com Cons: Being cheated, Fraudulent billing, Disinterest in doing right, Customer service, Whole website in general.

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Guest

I have a DUI from 7 years ago and actually donโ€™t think it should disqualify me from feeding someoneโ€™s cat and cleaning its *** while theyโ€™re on vacation....but hey itโ€™s all good considering Iโ€™ve been hired at childrenโ€™s hospitals in direct patient care positions with my atrocious sins...

Aleesha Dgg

Agree with the part where the company doesn't treat paying members properly. They do just care about the money thing.

I was a childcare provider, attempting to offer pet sitting services. They deleted my account, without just not approving the profile.

Asking for clarification is what attentive & conscientious companies would do. Steer clear.

Guest
reply icon Replying to comment of Aleesha Dgg

Agree!!

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